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Promed Service Team – Here to Support you

Our Service Team is here to support you – Book Now to confirm your date 1800 619 619

Promed Recruitment Campaign – In Business Podcast on Radio Kerry

This week Mary Mullins spoke to Peter Dunlea of Killarney company TB SMART Solutions about its COUNTME.ie app for small businesses to manage COVID-19 compliance; Liam Quinlan of Quinlan’s Fish Shops and Seafood Bars talked about their recent wins at the Blás na hÉireann awards; Elaine Smith of Eye on the Business gave advice about planning ahead despite COVID-19 challenges; and Niamh Hogan, General Manager of Promed in Killorglin talked about their current recruitment campaign.

Promed – In Business Podcast on Radio Kerry

Mary Mullins spoke to Niamh Hogan, General Manager at Promed, Killorglin about the company being 35 years in business and a surge in demand during COVID-19; Damien McCarthy, partner at Killarney HR & Payroll spoke about attaining Business All Star accreditation; and Head of the School of Business, Computing, and Humanities at IT Tralee, Mary Rose Stafford and Head of the School of STEM and Head of the IMaR Research Centre at ITT, Professor Joe Walsh talked about the variety of Springboard+ courses at IT Tralee for employed or unemployed people looking to upskill or reskill on a full or part time basis. Click on the image to have a listen.

IT Support – Development Vacancy

IT Support – Development Vacancy

 

Promed is recruiting an IT Support – Development specialist. The successful candidate will support both internal and external customers with IT and software issues and also be part of ongoing IT systems and applications development. Promed is two time winner of Great Place to Work Ireland.
Our higher purpose is to help healthcare professionals continuously improve patients quality of life by earning the right to be a trusted advisor and we are looking for someone who can be that trusted advisor to our customers.

Key Responsibilities
• First point of contact for all IT related enquiries
• Provide remote support to internal and external customers
• Provide onsite assistance when necessary
• Support with the development of internal and external software and applications
• Liaise with suppliers in relation to additional support
• Documentation and update knowledge base as required
• Drive continuous improvement

Experience
• 2 years’ experience in a similar role
• Familiar with Windows 10 and Windows 7 Operating Systems Support
• Experience with O365

• Strong knowledge of relational databases (ideally MS SQL Server) required
• Experience in SAP B1 and Crystal reports an advantage
• Strong customer focus
• You have the ability to work on your own initiative whilst being part of a team, self-motivated with a desire to succeed
• Excellent communication skills both written and verbal
• Ability to solve problems
• Flexibility and adaptability is essential

Our Ideal Candidate
• You are an energetic, passionate & talented person who will bring diverse skills to our team
• You will deliver amazing things for our customers
• You will have a desire to learn new skills
• Computer literate in Microsoft Office, SAP Business 1 skills would be advantageous
• You are confident, friendly and professional.

Some of our Benefits include
• 24 days paid annual holiday
• Profit Share
• Many opportunities for learning and & personal development
• Active Sports and Social club
• Free Employee Assistance Programme

Please apply in writing to hr@promed.ie including a covering a letter explaining why you are the right person for the role and how you would undertake this role. Closing date for applications is 30th October 2020

Warehouse Supervisor Vacancy

Warehouse Supervisor Vacancy

Promed is recruiting a Warehouse Supervisor. The successful candidate will act as the main point of contact within a busy warehouse environment. Supervising a small team and ensuring GDP will be a key part of the role. Promed is two time winner of Great Place to Work Ireland.

Our higher purpose is to help healthcare professionals continuously improve patients quality of life by earning the right to be a trusted advisor and we are looking for someone who can be that trusted advisor to our customers.

Key Responsibilities
• Play an active role in the day to day warehouse operations
• Supervise, coordinate and support the warehouse team
• Liaise with couriers
• Ensure all regulatory reporting is up to date
• Drive continuous improvement
• Ensure GDP and compliance is followed and kept up to date
• Be the RP for HPRA compliance
• Ensure Health & Safety is adhered to in the warehouse

Experience
• You have previous experience in a warehouse environment
• You have a strong customer focus
• Previous supervisor experience
• You have the ability to work on your own initiative whilst being part of a team, self-motivated with a desire to succeed
• You have excellent communication skills both written and verbal
• Ability to solve problems
• Flexibility and adaptability is essential
• Forklift certification

Our Ideal Candidate
• You are an energetic, passionate & talented person who will bring diverse skills to our team
• You will deliver amazing things for our customers
• You will have a desire to learn new skills
• Computer literate in Microsoft Office, SAP Business 1 skills would be advantageous
• You are confident, friendly and professional.

Some of our Benefits include
• 24 days paid annual holiday
• Profit Share
• Many opportunities for learning and & personal development
• Active Sports and Social club
• Free Employee Assistance Programme

Please apply in writing to hr@promed.ie including a covering a letter explaining why you are the right person for the role and how you would undertake this role. Closing date for applications is 30th October 2020

Promed Service Team Lead Vacancy

Service Team Lead

A vacancy for a SERVICE TEAM LEAD has become available due to our expanding business.

Technical Service is an important element of Promed’s offer that sets us apart from our competitors in our medical business sectors and it now needs clear leadership to enable it to realise its full potential.
There is a need for a Team Lead who can work with the team to set the vision and strategy to take our current service business to the next level where more customers are engaging with us and commercially service is contributing to the financial performance of the business.

The successful person will be/have:
• Technically competent such that you can play a hands on role in the team
• Commercially astute so that you can drive new initiatives that will deliver an exceptional customer experience and generate revenue for Promed
• Have the vision to simplify the customer experience and the ability to create the plan to execute the vision, delivering tools that will allow the customer easy access to relevant technical information
• Culturally signed up to and lives by our higher purpose and behavioural standards
• Leadership skills or the potential to develop these so as to create a strong cohesive team
• Will be a good listener and communicator to colleagues and customers
• Decisive to ensure problems are solved quickly and effectively, technical issues are managed with minimal impact on the sales team
• Action oriented delivering timely, accurate and effective solutions to our customers, taking ownership of technical problems when they arise.
• You are a collaborator, an enabler, a doer who leads the customer experience by example.

Some of our Benefits include
• 24 days paid annual holiday
• Profit Share
• Many opportunities for learning and & personal development
• Active Sports and Social club
• Free Employee Assistance Programme

This role will require the successful person to engage with the team and other team leaders and will encompass customer interaction to learn about our customer’s needs, support our field engineers and grow sales with primary care centres.

If you would like to apply for the role, please send a CV and covering letter explaining how you meet the needs described above to HR@promed.ie by 30th October

Promed Customer Solutions Co-ordinator Vacancy

CUSTOMER SOLUTIONS CO-ORDINATOR

Promed is recruiting a Sales Account Manager. The successful candidate will act as a Trusted Advisor to our General Practitioner customers looking after their needs and developing sales. Promed is two time winner of Great Place to Work Ireland.
Our higher purpose is to help healthcare professionals continuously improve patients quality of life by earning the right to be a trusted advisor and we are looking for someone who can be that trusted advisor to our customers.

Key Responsibilities:

  • To manage a specific geographic sales area, developing business with new customers and supporting and developing existing customers in order to achieve your sales target•
  • Sales order processing, preparation of quotations and follow up to completion
  • Build relationships with customers and be the trusted advisor by providing needs based solutions & ability to turn sales enquiries into sales orders.
  • Manage customer contracts as appropriate in line with service level agreement
  • Build and develop your knowledge of the customer and your territory
  • Manage customer complaints to resolution
  • Develop personal product knowledge by involvement product training sessions
  • Represent Promed at trade shows

Experience:

  • You have previous experience in sales selling to a professional buyer and/or medical experience
  • You have a strong customer focus and the drive to achieve challenging targets
  • You have a proven track record in building a sales area
  • You have the ability to work on your own initiative whilst being part of a team, self-motivated with a desire to succeed
  • You have excellent communication skills both written and verbal
  • Ability to solve problems
  • Flexibility and adaptability is essential

Our Ideal Candidate:

  • You are an energetic, passionate & talented person who will bring diverse skills to our sales team
  • You will deliver amazing things for our customers
  • You will have a desire to learn new skills – sales and or medical products
  • Computer literate in Microsoft Office, SAP Business 1 skills would be advantageous
  • You are confident, friendly and professional.

Key Benefits:

  • 24 days paid annual holiday
  • Profit Share
  • Many opportunities for learning and & personal development
  • Active Sports and Social club
  • Free Employee Assistance Programme

Please apply in writing to hr@promed.ie including a covering a letter explaining why you are the right person for the role and how you would undertake this role. Closing date for applications is 30/10/20

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