Promed orders are being processed as normal, but delivery times may be longer than usual, please Contact Us: 1800 619 619 if you have any issues.


This website is operated by Promed Ltd. We give you an opportunity to register or provide us with personal information about yourself. Registration may be required to access certain features or promotions. This privacy policy explains how this information is used and how to contact us if you have any queries or concerns.

1. What kind of information do we collect?

If you choose to register at, we may ask you for information such as name, email address, postal address, age, practice role, telephone number and additional information. Our sites may include optional surveys, asking for your views on various products and services. Please always obtain consent first before giving us anyone else’s personal information from your practice or company. Please make sure that any personal details which you provide are accurate and current, and let us know if there are any changes. We wish to keep your details as accurate as possible.

2. What do we do with the information we collect?

We use the information we collect in a number of ways: to operate and provide the information and services you ask for, including product deliveries, account manager information, promotions details and services to deal with your customer service requests for internal analysis and research to improve our websites and other products and services to send you newsletters and marketing information about Promed products and services, and offers, products and services from selected third party companies, but only as permitted by law or requested by you (see “How to unsubscribe” below) to send administrative emails (for example, if you forget your password) to prevent and detect fraud and abuse of our sites or services.

3. Who else has access to your information

Promed does not release any personal or contact information to any third party for any reason.

4. Cookies

Promed uses cookies. Cookies are small text files that a website sends to your computer to record your online activity. Cookies may be used on our websites to help personalise your visits to our sites, improve how you use certain aspects of our sites and to record your online activity. You can disable cookies by adjusting your browser settings, but if you do so, some functions on our sites may not work correctly.

5. Security

We take every step to protect your personal information. This includes setting up processes and procedures to minimise unauthorised access to or disclosure of your information. However, we do not guarantee that we will eliminate all risk of misuse of your personal information by intruders. Please keep any passwords for your accounts safe and do not disclose them to anyone else. You must contact us immediately if you become aware of any unauthorised use of your password or other security breach.

6. How to unsubscribe

There is an unsubscribe link at the bottom of our email newsletters. Alternatively, if you do not want to receive any more marketing communications from us, please email and we will remove you from our mailing list.

7. Contacting us

Please contact us freephone 1800 619 610 or email if you have any questions or queries regarding our Security & Privacy Policies.