Remote Support

Promed remote support

Ask us about Remote support!

Quick solutions to your technical problems without the need for a service visit.

  • Ensure the least possible amount of downtime through a fast remote online connection.
  • Fast easy updates to software.
  • Online training and support for clinical and technical staff.
  • Reduced costs, due to the saving on travel time.
  • Support is more readily scheduled, rather than waiting for an engineer to come onsite.
  • It’s safe and secure.

More information call us on freephone 1800 619 619

Remote Connection Login

Pin Entry Form

Our support staff they may request to log in to your computer remotely. They will give you a PIN code that you should enter into the field below and then click the button ‘Connect to Technician’ when instructed to do so.

Enter your 6-digit code